Mug Shot — «Auckland»
From Auckland, New Zealand
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Latest Site Comments
stravinmarvin → Does anyone know where in sapporo I can find this mug. I've been to a few stores and there... Jul 30, 2010
Pasicci → no, it should still be there, Nav, I am adding the Antwerp one this weekend on ebay ^ Jul 29, 2010
shugal → Klausimausi, thanks a lot for this beautiful mug! Jul 29, 2010
Nav → Anyone trading this mug. I checked on ebay and looks like the listing for this mug is already... Jul 29, 2010
Pasicci → 3 at the airport only, there is only 1 available to the public on the 3rd floor. Last visit of... Jul 29, 2010
chadster → The 18oz version of this mug reads the same way and it has the older siren brand on it. Jul 29, 2010
HipHopSays → I picked this up along with the other italy mugs (venice, italia, florence) in new york city and... Jul 29, 2010
Puya → how many Starbucks stores are in Brussels and where are they located? I am heading to Antwerp... Jul 29, 2010
HipHopSays → i found one of these last year at a starbucks in nyc (SoHo - b'way and houston location). Jul 29, 2010
breinkober → Just rec'd this from an ebay purchase.....the starbucks logo on the bottom of this is completely... Jul 29, 2010
Mug Details #1978
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16 oz Mug
New Zealand, Auckland, 2008 Global Series
Karma:
5
Added by purplehaze
5 Comments
Comments
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dear collectors, what is usually done when you get damaged mugs?
Receiving a broken mug is always sad, and puts you in a difficult situation, I know that from personal experience.
First and foremost, complain to the postman who brought you the parcel (I always shake parcels to listen if anything may be broken). Shipments are often insured, but you need proof that it was broken in the mail. The actual complaint may need to be filed by the sender though.
So, the next step is to contact the sender. If the parcel was insured, the sender has to complain at the post office, and will receive a refund (but may need proof from you for that). Then the sender should use that refund to send you a replacement for the broken mug. That may not always be possible, but a decent trader will be open to negotiations.
If the sender refuses to compensate you, and the parcel was not insured, you're in a unfortunate situation. If the mug broke despite good packaging by the sender, you should not hold that against the sender, but if the sender did not package decently, you should tell the sender that you will complain (for eBay sales to eBay and PayPal, for FredOrange trades right here to warn other traders). If you still don't get a decent response, *do* complain publicly.
I always replace broken mugs, no matter what. Thats just me, it doesn't work this way for others, though. I have received broken mugs, caused by poor irresponsible packing and i didnt get a replacement or even an email acknowledging it. Believe it or not I quit trading or even communicating with that person who sent me a broken (montreal) mug. So let us know privately and we will quit trading with that person too.
Me too... i do replace, ...
but some do not and i come not to wonder why others have so much mug.
Just got back from a trip to NZ and every mug North Island, South Island, Auckland, Christchurch, and Queenstown was sold out. If anyone is going and/or has these and can get them for me I would pay in advance. thanks!